Here are the questions we are most frequently being asked.

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Frequently asked questions

Does items price include Tax?

Yes, item price including Tax and no addetional Tax charge in the check out!

Can I return the item and get refund ?

Yes, We accept returns on the purchased item in the original packaging within 20 days of your purchase for refund or replacement. If 20 days or more have passed since your purchase, we cannot offer you a refund or an exchange. The return shipping cost will be on the buyer.

How can I get a combined shipping?

Yes, Add you required items to the cart and then send us an invice request by email to (info@simcoediy.com) , then we'll send you an invoice with the total price including the combind shipping fee.

Have a different question?

Send us an email to info@simcoediy.com with your question.

Can I buy if I'm from outside Canada and USA?

Currently we do not have shipping to countries other than Canada and the United States, but you can contact us to check if it is possible to ship to your country and what is the shipping cost.

Does the shipping cost include tax?

Yes, shipping cost includs tax.